About Us

York Manor Care Home

York Manor is proud to be part of the Tanglewood Care Homes Group, an award-winning organisation with over 30 years of experience. We are known for delivering high-quality, individualised care, always prioritising the wishes and choices of our residents. Our aim is to create warm, homely environments where residents can enjoy their days with our compassionate and dedicated team. We go above and beyond to ensure the best outcomes for our residents, helping them stay active and live fulfilling lives.

Frequently Asked Questions

We strive to promote independence and choice, providing care that aligns with each resident’s personal preferences by creating a unique care package tailored to their individual needs.

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Our Mission

Deliver top-quality care to our residents in a safe, comfortable environment, always fostering their independence and choices.
Provide families with peace of mind, reassurance, and confidence in the care we offer.
Attract and retain the best team members by supporting their skills development and career progression.
Collaborate with external agencies to build relationships that align with and support our vision and values.

Our Vision & Values

Who We Are

At Tanglewood, our dedicated team is committed to creating vibrant and welcoming communities in our care homes. Every member, from management to care staff, catering, housekeeping, laundry, maintenance, lifestyle coordinators, and administration, collaborates with a unified purpose: to provide exceptional service to our residents in their home away from home. We develop a Personal Care Plan for each resident, customising it to ensure a seamless and comfortable transition into this new phase of their life.

Environmental, Social & Governance

Why Choose Us

Dining Experience

At York Manor, our skilled catering team prepares meals on-site with menus developed in collaboration with our residents. We offer a variety of options daily, along with snacks and drinks available 24/7. We prioritise the dining experience, ensuring every meal is nutritious and of high quality, tailored to meet all dietary needs.

Environment

We are dedicated to keeping our homes spotlessly clean. Our diligent housekeeping team ensures that our environment remains pristine and fresh, adhering to rigorous infection control standards.

Lifestyle

Our Lifestyles Coordinators design an engaging activity programme based on the preferences and interests of our residents. We provide a range of options, from group activities and events to one-on-one sessions and outings, ensuring there’s something for everyone.

Your Feedback

We regularly host meetings with residents and their families to collect valuable feedback. Your input is essential for us to maintain and enhance our standards. We actively listen and implement changes based on your suggestions to ensure we continually improve our services.

Care Home Awards Overall Achievement Winner 2019